Is your service due? Use Ennis Caravans
We would like to thank Shaun and his team for going above and beyond yesterday when we took ownership of our Compass Casita 462 .We had a very early start to the journey and by the time we got to Ennis Caravan Ltd, we were feeling worse for wear due to the distance travelled, but we were made to feel welcome from the moment we stepped into the office.
The personal touch was an understatement from the copious amounts of cups of tea to the time given to us to learn the in’s and out’s of the whole caravan down to the different voltages used on sites . They couldn’t have been more helpful if they tried. An excellent team and an excellent company, 10 out of 10!!! Shaun is a mind of Information and also a sense of humour only a mother could love ( lol!, don’t ever change Shaun).
Thank you for making our Dream come true!
Margaret Watson ~ April 2018
Really pleased with the service this year. Kieran has kept us informed all through the warranty work and they’ve promised a wash too! Also no pressure to collect due to the weather. Well done Ennis you’ve worked hard to give great customer service.
Alison Chaplin ~ March 2018
Everyone at Ennis is just absolutely fabulous. You are all friendly, helpful, reassuring and always great advice. If anyone is looking for a caravan, buy from here as they really know how to look after you and if there’s cake with that nice cup of tea, even better.
Thank you all
Katherine Morris ~ December 2017
Thank you soo much for the campervan coasters that arrived today, they are fab. Cheers x
Amanda Jenkins ~ November 2017
Can highly recommend Ennis Caravans if your looking to purchase either new or used. The staff are knowledgeable and helpful and you dont feel under pressure from the dreaded salesperson !!! Thank you Sean and Doug for the impeccable service .....
Doreen Watts ~ November 2017
Excellent customer service from Tina and all the staff just brought our van from Ennis will definitely recommend them to anyone going back in March for our awning
Beverley Worrall ~ November 2017
Fantastic weekend, staff were very friendly and welcoming! The bbq was awesome and the live music was first class!! Thank you
Angharad Price ~ October 2017
I would like to say a very big Thank You to all the Staff at Ennis, you were all amazing you all deserve good tap on your back, five star *****+ plus i rate you, You all have Amazing Customer skills and your happy to help customer with any Qestions we may have, ( Like the Keys Lol ) and to especially to Doug and Shaun for being so happy to help. Doug for helping us to find our caravan i wanted which is Compass Casita 550, and for Shaun for making myself a cup of tea no 2 cups of tea which was a good cup of Welsh Brew, and for having a very good no the best handover by going through every bit of our new Compass Casita 550 inside and outside, also about the wheels nuts by checking them every 30 miles with torque wrench, you always putting Safety First by checking our wheels before we left, which i have ordered one from you. I have had few caravans over the years from 2 different caravan sales sites in wales and all i can say is your the best out of the lot of them by Excellent Customer Service and loyalty with happy friendly smile, Ennis Staff your first class and I'm a very proud owner of Compass Casita 550 from the Ennis Caravans Ltd. Thank You all again from a very happy customer Jeanette & Nigel Owens xxx
Jeanette & Nigels Owens ~ September 2017
Very friendly staff and extremely helpful!
Claire Powell ~ September 2017
Great place .great team .willing to help in anyway they can
Christine Mannings ~ August 2017
I would just like to say a huge thank you to all at Ennis especially Shaun, Jo and Doug who not only treats us like customers but as friends. We collected our new Compass casita 866 last night and nothing is too much hassle for them. Shaun did the handover at a time that suited us and it was nearly 9pm when we left. What other companies would do that? This is the second van that we've bought from Ennis and we wouldn't dream of going anywhere else. Fantastic family business run by genuine people. Can't wait to take the caravan for its first outing!
Gethin, Sian, Gwenllian, Tudur & Esther May 2017
Just thought I would write a little review to say how happy myself and my husband were with the service we received from you all. From the start of finding our dream caravan to the day we picked her up (we named her Peggy lol). Shaun was amazing from the beginning and couldn't have been more helpful. Amazing guy! Thank you as well to Tina! Also to shantelle! Kieran also who sorted out the battery for us! We would highly recommend Ennis! Also to the young man who made us cups of tea lol � thank you all and see you soon!!
Mandy Hawkes May 2017
Such lovely people. We travelled down from Bury , Lancashire to trade our caravan in.... Tina and all the gang were amazing and couldn't do enough for us.... and made us so welcome. They put us up on a nearby caravan site for the night too. Couldn't recommend highly enough!! Thank you! Xxx
Lisa Smith May 2017
Purchased our new Compass caravan from Ennis in March. The service we received was second to none, from the sale to handover. A big thanks to all the team and especially Doug with whom we dealt with. Coming from Essex it was a long journey but well worth it, would recommend Ennis to anyone.
Brian Gower April 2017
Thank you Tina .. you've made it all possible for us & we really appreciate all the help you have given us. Fab weekend at River View & a big thank you to Keran who popped in to see us & check we were up & running. Would recommend to anyone.
Sam Bavastock May 2017
The customer service we received from Ennis was outstanding from the moment I sent the email enquiring about our new caravan. They couldn't do enough for us and they were so professional, making the whole switchover stress free! Will definitely be recommending them in the future, thanks Ennis �
Rebecca Tucker April 2017
Excellent service from Tina! Had a great weekend away in our new Casita 866!
Lisa Stallard May 2017
After buying new vans from all local dealers in past Carmarthen ( worst ) , Gorseinon and Ennis in Cross Hands - I found the sales and aftersales from Shaun and his team by far superior to the others- in fact anything further i require whether it's accessories, information or a new van in the future I wouldn't dream of going anywhere else
Mike John January 2017
We purchased our new Compass rallye 12 months ago from Ennis and returned to Ennis for its first 12 month warranty service. We had a list of things to look at, but during the service, Ennis picked up other things which needed attention. We cannot praise Ennis enough in the way they carried out the work needed, going the extra mile to ensure everything was thoroughly checked and where necessary the replacement parts and repair carried out to a high standard. We live in Reading so purchasing a new caravan 160 miles away seemed a risk when we have a dealer one mile from our house. However we need not have worried Ennis have given us a great service and it is worth travelling the distance. From feed back I do not think we would have received the same service from the dealer on our door step. Thanks go to Shaun Ennis, Lloyd the service engineer and the rest of the staff they are a great bunch of people. Keep up the good work.
Geoff & Lyn Clark, Reading, Berkshire, 4th October 2016
I would like to say a huge thank you to Shaun Ennis and all the team for the excellent job carried out on our caravan due to water damage the job was carried out excellently and we were kept up to date with everything that was going on, we even went down to see it all stripped out and in a very sorry state. Shaun did a fantastic job in getting a new window and dealt very professionally with the insurance company which was a massive weight off our shoulders the end result is that we've now got our caravan back after some very extensive repair work and it looks absolutely fantastic
Thank you so much all of you
Natalie Rockey 11th March 2016
Thank you to Shaun Ennis and the team at Ennis caravans, we love our caravan, fantastic service and dedication from everyone there, I would recommend everyone who is looking for a caravan and accessories to go to Ennis caravans
Charlotte Postains 24th April 2016
Just bought a lovely caravan from them today and have to say their customer service is second to none. Fantastic staff, all very helpful. Will have no hesitation in recommending them to our friends.
Janice Morton 13th April 2016
Picked up our 1st caravan from Ennis cross hands. Shaun, Doug & the team at Ennis caravans, thank u very much for your support & fantastic customer service a second to none. You all were very helpful & we would highly recommend you to any of your friends & family
Julie Ann-Halsall 5th June 2016
I would like to say a big thank you to Shaun and the team for the excellent job they have done in repairing our caravan following an accident on the Isle of Wight back in August. After the caravan was recovered to their yard Shaun dealt with the insurance company, the loss adjusters and the suppliers and coordinated the repair in a very professional manner keeping us updated throughout. The end result is that we've now got the van back after some very extensive repair work and it looks as good as new. Thanks guys
John Morgan 21st November 2015
Thank u Shaun and team for helping us find our perfect caravan also the after sales team are amazing
Lisa Falat 29th March 2016
Why oh why didn't we know about this company sooner....Had a really good service from them from just popping in to have a look to the after service we have received after buying our caravan.Fantastic service from Shaun and all the staff :-)
Kay Longmire 24th August 2015
Got my caravan back today was so quick and easy and great job I know where to go from now on. Diolch
Robert Owain Jones 8th September 2015